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Carsten Olholm's Experience:
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Head of ERP & Applications at IT-Serve.com
May 2013 - March 2014IT-Serve in UAE decided to start up an ERP division in May 2013 where I'm hired as Head of the division. We've been extremely successful within the first customers as we've got 6 different projects within Microsoft Dynamics AX, NAV & GP. We have as well got a ZAP BI project and additionally worked for a multi-billion company where we've done business analysis. IT-Serve ERP division is a quality division where our resources are our assets and this is something our customer as well have pointed out as we only hire people with 5+ years of experience it show's in the work we are doing as we are extremely professional as well very analytical to make sure the implementation is made according to best practices. We are always willing to go the EXTRA MILE for our customers to make sure the implementation is successful. We are as well very experienced in taking over failed implementations (which are too common within the GCC region unfortunately). Our approach will be to show the value we'll be able to bring in and work very close with the customer to understand pain points, what got wrong with previously partner etc. Contact me for a discussion on how we can help YOU!
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Service Delivery Manager MEA at Mazik Global
July 2012 - April 2013Responsible for all services & Pre sales related to Microsoft Dynamics AX, SharePoint & CRM within the MEA region. My task are as below but not limited to: o Ensure overall quality and timeliness for the service delivery as per company standard. o Maintain a healthy relationship with the customer o Prepare and conduct opportunity briefing o Create/facilitate/review proposal for services o Negotiate and finalize contracting for services o Take part in the project planning. o May also part of the project change control board. o Leads Project steering committees. o Peer and management reporting. o Plan, execute and control professional development and training programs. o Plan, execute and control team readiness. o Forecast the head-count requirements with the help of the sales team and ensure the acquisition of the talent required in a right timeframe. o Have teams to manage multiple projects at a time. o Track project billing and milestone progress.
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Senior PM & Consultant at Freelancer
September 2011 - June 2012Provided Microsoft Dynamics Consulting & PM.
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Application & Project Manager at Sonova Holding
September 2010 - August 2011Achievements: o Senior Application & Project Manager o Budget Responsible o Played an important role in designing of new NAV template for future role outs Responsibilities: o Project Management NAV Project o Responsible for Projects in North & South America o Managed contact to external vendors o Solution architecture o Ensure Projects was on time & budget
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Project & Support Lead (Interim) at Fossil
April 2010 - July 2010Achievements: o Started building up a support organisation o Organised Project & Support structure Responsibilities: o People Management o NAV Support Responsible for o Project responsible
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Regional Manager ME at The NaviWorld Group Ltd.
November 2007 - April 2010Achievements: o Build up business in Bahrain, Qatar, Oman & UAE o Made excellent financial results o Team management 4 locations and different nationalities o Sold Projects & Services for high amount of USD Responsibilities: o Responsible for all business related issue in Bahrain, Qatar, Oman & UAE o Senior Project Leader o Presales o Solution Architecture o Decision maker
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Dynamics NAV Consultant at Abakion
June 2006 - October 2007Achievements: o Involved in Roll out to large International business as GN Resound & Welltec o Very high billable % to customers Responsibilities: o Project Management o Consultancy o Training o Presales
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Finance Controller at Informationsteknik
August 2002 - May 2006Achievements: o Implemented NAV 4.0 in Denmark & Thailand o All internal Training & Project management for the NAV 4.0 Implementation Responsibilities: o Consolidation o Finish Month & Year Result o Project Management o People Management for 2 person
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Finance Controller at Choice Hotels
March 2000 - July 2002Achievements: o Rolled out Navision 4.0 into Several hotels o Finance leader for 3 hotels Responsibilities: o Finance Responsible o Finish Month & Year Result o Project Management
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Finance Trainee at Merrild Kaffe
1997 - 1999Finance Trainee
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CIO at Theodor Wille Intertrade
April 2014Founded in 1844, Theodor Wille Intertrade (TWI) provides expeditionary supply chain solutions to Government & Industrial sector customers worldwide. With offices in the US, Germany, Switzerland, UAE, Turkey, Iraq, Kazakhstan, and Kyrgyzstan, we provide services and expertise across all segments of the supply chain, including logistics and distribution, procurement, program management, information technology, and customer service.